MEGATHREAD End to End team PILOT
- Thread starter Apapaia
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What volume is your store?
We can't survive without an FRO at least from the afternoon on. Too many guests trying on clothes and they just pile up on the counter if no one is processing and I'm not even going to mention guest service calling for us every 15 minutes. Also, we do not have style/brand tms or w/e they're called. How many closers do you have at night? And yeah, forget the new FRO responsibilities. Not happening. We're losing so many people; it sucks
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B volume. Weekdays we have 2 closers and 1 closing fitting room, Friday's and weekends we have 3 closers and a fitting room. Not going to lie this past week in SL has been a challenge because it's been so busy. Just trashed everywhere and mounds of clothes being tried on and returned. I wanted to take the services desks walkie and throw it in the garbage yesterday.
glo
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In most instances, the C&S team becomes part of the market team.
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My store still has a Plano team (and for the foreseeable future as we have some huge remodels coming up, Home Innovation, and A&A 2.0 from start to finish 4 weeks).
Stores that don't however will probably stick to the plan and "Schedule as many people", which is Target's apparent new Transition guide. Lmfao.
YourPPTL
Seen and done it all
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Just don't see it....sorry. Still need some teams and TL... They won't know they need us untill were gone.
Rock Lobster
Executive Team Leader
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Yes and no. Its not necessarily that the "Plano TL" goes away, but that now its up to the store to decide how to complete the transitions. The "recommended" setup is moving to end to end in Grocery and Softlines (which if you noticed the Grocery POGs appear to be split up across multiple weeks this year instead of setting it all at once). This means that the Market/Food TL and the Softlines/VMTLs are in charge of setting and the payroll is coming down to them.
At that point the ETL-Essentials will have another TL in Hardlines, and they get to determine how the divide up the workload. I personally would have a few TLs in Essentials, one in charge of all TWT workload (Hardlines Transitions, Revisions and SPs), one in charge of Replenishment/Instocks (Truck Freight/Research/PTM), and if I had a third it would be Service/Brand (Electronics/Signing/Closing Routines/Reshop Routines). But hey, its up to your store to decide how to do it as these things roll out.
Flow Warrior
progenitor of thalassophobia
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We call those pushers. We are putting them all 'Essentials' (HBA, CHEM, PETS etc)
Flow Warrior
progenitor of thalassophobia
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This is actually how we are doing it. Our Flow TL got pissed because the ETL in charge of the roll out isolated him to just the offload. Essentials got a TL and it wasn't him. He was under him. So did SL which they are calling style now. The rest of HL got a third. BR is ran by Log ETL who is really is letting the TM that he wants to be BRTL run it. How that TM doesnt want the promotion.
So yes we gained 3 TL. and several older TM (in experience and time who survived and are willing to do this mad mad insanity) got depts. I got the joy of doing pets. all of it.
What volume is your store?
We can't survive without an FRO at least from the afternoon on. Too many guests trying on clothes and they just pile up on the counter if no one is processing and I'm not even going to mention guest service calling for us every 15 minutes. Also, we do not have style/brand tms or w/e they're called. How many closers do you have at night? And yeah, forget the new FRO responsibilities. Not happening. We're losing so many people; it sucks
On weekdays is the key phrase there.
Our fitting room is busy too. We're only without one for 1-2 hours per day lately, and during the slow seasons we're at 2-3 hours without. And we now have two on weekends for the mid day hours. But... at the moment we have 8 unsorted carts lol. Idk the volume but according to the stl's LinkedIn we did 47 mil last year. Our rtw active and shoe departments were in the top 100 and better for the company last year. So we're not doing okay because of being slow.
We have 3 brand TMs. They keep renaming their position but they're what was formerly specialists. One for shoes, one in NIT, and one for swimwear. I think having the specialists helps a lot.
Also despite there being times when this thing works fine, we all still hate it. ***Edit: we might not hate it if we had more people and better scheduling. They put the least experienced fr people in there on Saturdays, we had more people working on Wednesdays than we did today
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The problem I am seeing with this rollout in Grocery is it's too crowded to stock and have people trying to get around me. I get it that this rollout gets more people on the floor available to help guests but it's just too crowded. It was already crowded with guests going through an aisle with their carts. We're going to have another transition in Grocery in a few month. I am hoping several aisles will get combine and get longer as we have this huge space between Grocery and another dept. That or 2 things to happen.... schedule people at different times to stock so it's not 3 or 4 people in an area or schedule everyone who is stocking an hour earlier and finish the push before the store opens (and then backstock later). As much as I like the idea of this process, I don't think guest will appreciate seeing people stocking in the aisle they are trying to shop in. I have heard of guest complaining on why we are stocking when the store is open.
Let me finish stocking first and zone an hour before the store open. Then backstock what I have already pushed. Then research the aisles that are done, pull and backstock. When all that is done, that's when I'll continue with my push on the other aisles, research, pull and backstock. And so on. Making us zone and then push.... I have 4 pallets of bev after the store opens because I had to zone and sort the snack pallets into bins because the unloaders said it's too hard for them to sort them into bins. I can get through 4 pallets of bev before the store opens and then concentrate on snacks after. Yesterday, I'm like "Let me just through these pallets of bev and zone an hour before the store opens." bec I think that is doable. I do not want to have those pallets at the back after the store opens. I do not want to have to lift those heavy stuff onto bins or available uboats to lift them off the uboat to stock on the floor. Double work! I am a girl fer cris' sake. I am not even the strong muscle type.
Also, we can't have uboats inbetween the aisles while guests are shopping. Too crowded. The aisles are designed to have 2 guest carts between aisles.
Let me finish stocking first and zone an hour before the store open. Then backstock what I have already pushed. Then research the aisles that are done, pull and backstock. When all that is done, that's when I'll continue with my push on the other aisles, research, pull and backstock. And so on. Making us zone and then push.... I have 4 pallets of bev after the store opens because I had to zone and sort the snack pallets into bins because the unloaders said it's too hard for them to sort them into bins. I can get through 4 pallets of bev before the store opens and then concentrate on snacks after. Yesterday, I'm like "Let me just through these pallets of bev and zone an hour before the store opens." bec I think that is doable. I do not want to have those pallets at the back after the store opens. I do not want to have to lift those heavy stuff onto bins or available uboats to lift them off the uboat to stock on the floor. Double work! I am a girl fer cris' sake. I am not even the strong muscle type.
Also, we can't have uboats inbetween the aisles while guests are shopping. Too crowded. The aisles are designed to have 2 guest carts between aisles.
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I work at a Super Target. We are doing end to end in grocery (called GOM - grocery operating model). Officially rolls out 4/23, but we started about 3 weeks ago. I know of stores that are doing all areas as a test. We are starting now ti get ahead. In food, if tm's aren't at a certain paygrade (I think 7), they will be increased to that paygrade. It's coming for the whole store...so get ready. Once Target tests/pilots something, it's gonna roll out everywhere.
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My store is getting it...I don't much than what is posted here.
SFSFun
Ship from Store: Don't call it Ship To Store!!
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The u-boats are designed to be small and unobtrusive in the aisles. There's plenty of room for a guest cart to get by. When I'm shopping in an actual grocery store and I see one in an aisle, it doesn't bother me at all. In fact, it lets me know that there is probably someone working nearby if I have a question.
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Oh, uboats are great. I love them! Honestly! Even if you fill them with heavy stuff, they are easy to push or pull around than a full red bin or a full flat bed, especially the red bin and I made a mistake once to fill a red bin with heavy stuff and it was really hard to push that to another area. And they are smaller than say a flat bed or pallet. They are easy to maneuver around the aisles. But my store is usually busy with a lot of guests. Some guests don't mind. I just see them trying to manuever around my uboats or me moving my uboat around to accomodate them. Sometimes, I try to leave it only at 1 corner of the aisle that is not heavily shopped. I love the uboats but I have hear guests complained so there's that to consider. That is why I am hoping for the new transition to combine 2 aisles into 1 so that there can be more room between aisles.
Well on next weeks schedule me, and 2 others are training for something called "MEA" and I'm usually on the C&S team but that week I'm not but instead I'm training. What about the other C&S team members? They are still C&S. does that mean they are training after me? Does that mean the C&S team will be separate still and I'm now off it?
glo
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No clue. The shift tag could be who you're training with maybe? The newest schedule should be training GOM food team members on current processes and the next will be new processes.
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so to me this looks like an Opening TL (TWT TL) a Morning to mid TL (Replenishment instocks, which will take place later in the day with End to End (And continuously). and a Closing TL the Service/Brand TL.
What is GOM? On the newest schedule there's only a total of 3 people doing training all of the regular C&S members are still doing C&S. I was asked if I wanted to be on the new market team and I hope I don't get screwed and it being different than the C&S team because I enjoy pushing C&S. I also had a pretty set schedule.
glo
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Maybe they're not being moved to the food team. I'm replacing mine as they've become unreliable as far as attendance goes, are stubborn, and have bad habits that they don't think need correcting.
GOM = Grocery Operating Model
