New Rollouts for 2025?

[Elohseeyou]

What is everyone hearing thus far? Since there was a lot of operational shortcomings this past year, I’m sure some changes are inbound.

I’ve heard closing leads will need to have another leader scheduled with them each day for closing to help support during the week.

 

[BKop16]

I haven't heard any rumblings of big operational changes like last year.

From the salesfloor side there are some big space moves with sporting goods, bath, and toys this year.

 

[BackupTL]

There will be some changes the way payroll is given to stores finally, with the governing factor being workload, with sales as a secondary factor flexing the hours up or down, as opposed to how it is now where prior year's sales is the major factor.

There will also be some more op model changes (ex. Area ownership and headcount), but as far as I've seen they have not nailed down what those are yet. Probably likely to happen again closer to Q1 when they share details with Store Ops and Sr Stores leadership. Apparently they're trying to change small things each year until 2027 where they'll try to roll out a larger, more sustainable op model change.

 

[Sisyphus]

Where did you hear this?

 

[BackupTL]

Where did you hear this?

I follow and have access to the SP site of the team that makes these changes, and speak with some Store Ops partners about projects occasionally.

 

[BKop16]

There will be some changes the way payroll is given to stores finally, with the governing factor being workload, with sales as a secondary factor flexing the hours up or down, as opposed to how it is now where prior year's sales is the major factor.

There will also be some more op model changes (ex. Area ownership and headcount), but as far as I've seen they have not nailed down what those are yet. Probably likely to happen again closer to Q1 when they share details with Store Ops and Sr Stores leadership. Apparently they're trying to change small things each year until 2027 where they'll try to roll out a larger, more sustainable op model change.

Please don't tell me they're trimming headcount

 

[YugTegrat]

There will be some changes the way payroll is given to stores finally, with the governing factor being workload, with sales as a secondary factor flexing the hours up or down, as opposed to how it is now where prior year's sales is the major factor.

Do you know more about those changes? Or how workload is managed regarding payroll currently?

Say fulfillment is given 800 hours for the week based on forecast. The leader in fulfillment isn't supposed to just pick batches or pack all day, so is the forecast actually just 760 hours to account for the leader's 40 hours? Or is it actually 800, with 40 being lost on the leader not actually contributing to the workload?

 

[BackupTL]

Please don't tell me they're trimming headcount

There will be HC changes, but I don't know what they are and if it's this year or with the larger rollout in 2027. Some docs do say to plan to "scale rollout of TL/ETL right sizing" which is just corporate talk for headcount movement. Hopefully it is upward or more towards the sales floor roles because this is a huge bottleneck in most stores.

Do you know more about those changes? Or how workload is managed regarding payroll currently?

Say fulfillment is given 800 hours for the week based on forecast. The leader in fulfillment isn't supposed to just pick batches or pack all day, so is the forecast actually just 760 hours to account for the leader's 40 hours? Or is it actually 800, with 40 being lost on the leader not actually contributing to the workload?

I don't know the specifics on how it's calculated. Rollout is supposed to be Q1 starting with district and SD trainings, so we'll probably get more info around then.

 

[BKop16]

There will be HC changes, but I don't know what they are and if it's this year or with the larger rollout in 2027. Some docs do say to plan to "scale rollout of TL/ETL right sizing" which is just corporate talk for headcount movement. Hopefully it is upward or more towards the sales floor roles because this is a huge bottleneck in most stores.

I don't know the specifics on how it's calculated. Rollout is supposed to be Q1 starting with district and SD trainings, so we'll probably get more info around then.

Thanks. My digging did bring me across the new POG system being tested in MyDay. That looks interesting.

 

[Dead and Khaki]

Thanks. My digging did bring me across the new POG system being tested in MyDay. That looks interesting.

Oh, you can't tease us like that...

 

[SweatyMess]

There will be some changes the way payroll is given to stores finally, with the governing factor being workload, with sales as a secondary factor flexing the hours up or down, as opposed to how it is now where prior year's sales is the major factor.

There will also be some more op model changes (ex. Area ownership and headcount), but as far as I've seen they have not nailed down what those are yet. Probably likely to happen again closer to Q1 when they share details with Store Ops and Sr Stores leadership. Apparently they're trying to change small things each year until 2027 where they'll try to roll out a larger, more sustainable op model change.

Wonder if bounce back foreshadowed new area ownership. Tech, beauty, baby, domestics and dec home are all under GM bucket for bounce back....

 

[BKop16]

Oh, you can't tease us like that...

I'll look up the term to search for on workbench but it looks like it gives you step by step instructions on how to set the POG that the TM needs to complete before moving onto the next step. It also looks like you can scan items while in the set screen and it will tell you the old location and new location or if it is NOP or clearance.

 

[SigningLady]

Oh, you can't tease us like that...

It's very much a step-by-step checklist which will be helpful for TMs learning how to set POGs. And HQ did get feedback from store POG TMs while developing this so hopefully, it will be a useful tool for everyone. 🤞🏻