GTCs are a catch-22: they're supposed to recognize a job well done but, with the emphasis on quantity, they've become worthless & insincere.
i comepletely agree with this. all the ones i write are actually detailed and sincere. our store is in the stage of just stating recognition - its tough to get them to write it unless there is someone setting the example (me). its not to the point where some stores are where people are like; thanks for wearing appropriate shoes today, ect