Starbucks Team Leaders

CoquiAzul said:
Ugh my ETL just told me she's being moved to another store. She's been the best ETL I've had even though I only had her for a cool minute. So annoyed that I never have a consistent boss for more than a year.
Click to expand...
That stinks for you. At least you don't really need an ETL for Starbucks. 🙂 Maybe the new one will be just as good. Fingers crossed for you.
 
Hardlinesmaster said:
Is this happening at spot?
Starbucks is raising prices for some of its drinks

Starbucks is raising prices for some of its drinks
Click to expand...
Yes it's happening for us. I had yesterday off and haven't gone in yet today, but the menu boards that I put up Monday afternoon had some higher prices. Tall coffee went up by $.10, chai went up too. I think some lattes went up.

They do this every 6 months, but people seem to be making a bigger deal about it this time than normal. In July, they raise the prices of hot drinks. In January, they raise the prices of cold drinks.
 
And guests take it out on us as if we personally had ANYTHING to do with pricing.
Look for the cheapskate maneuvers to spike.
 
I lost track of how many people were just SHOCKED that the Ethos water went up 30 cents.

I mean... we give water away for free? I've never understood why anyone would willingly pay $1.95 for water, even 'charity' water. I'm definitely not going to pay $2.25 for it. not when I can get a trenta for nothing.
 
As for my mysupport question about the Starbucks dashboard, they said they would look into the issue. That's it. I was hoping for a little more than that, but I shouldn't expect much from mysupport.
 
I'm getting increasingly frustrated in this work center. I swear my store is higher volume than most of the stores in my area and their SBs are getting 160-170 hours and I'm stuck at 140. My capture is an avg of 14--17% and it makes 0 sense on how I'm capped here.
 
c9 Rippin said:
I'm getting increasingly frustrated in this work center. I swear my store is higher volume than most of the stores in my area and their SBs are getting 160-170 hours and I'm stuck at 140. My capture is an avg of 14--17% and it makes 0 sense on how I'm capped here.
Click to expand...
Is that 140 the number on the weekly scheduling dashboard or is it just what your store allows you to spend?
 
I've never been shown how to access the weekly scheduling dashboard. I just write a paper schedule hand it in and they tell me if I'm over or under and the adjust accordingly
 
c9 Rippin said:
I've never been shown how to access the weekly scheduling dashboard. I just write a paper schedule hand it in and they tell me if I'm over or under and the adjust accordingly
Click to expand...
If you go to mytime, there is a big drop down box in the top right. That's where you can edit your schedule as well. I think the third option is called "Wednesday-Thursday create new schedule". Go there and look at the weekly scheduling dashboard. Starbucks is towards the top. The left column will tell you how many hours target is giving you. The middle is how much you actually scheduled, and the right is the difference (over/under). The Starbucks hours aren't supposed to be touched. And in my opinion, the number of hours allocated is plenty to run a successful workcenter. The problem comes when they cut your hours.

You can also look at what every other workcenter gets allocated and spends, but just know that some of those numbers are guaranteed to be way off depending on how your leaders decide to do the scheduling. At my store, food ave and cart attendant get cut by about 45 hours each. Those 90 hours go to the sales floor. Logistics overall spends about what it's supposed to, but I can almost guarantee that the hours allocated are wrong. Apparently, having set schedules can screw with the allocated hours for certain workcenters (but not Starbucks, so don't worry about that).
 

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)

Similar threads

S
Does starting a new team lead role prevent from applying for an ETL position within my 90 day probationary period?
Replies
3
Views
1K
Tigger
T
CashierTM
Interview for Style Team Leader
Replies
9
Views
3K
lucidtm
lucidtm
R
Earning respect from my team
Replies
16
Views
2K
Tacopie
T
R
Demoting from a team lead to team member
Replies
20
Views
5K
Ashfromoldsite
Ashfromoldsite
F
Getting yelled at by team member
Replies
18
Views
2K
NotCynicalYet
N
Back
Top