Is anyone else's store starting to worry them?

flow4areasonuno said:
They did turn off cash but my point is we have only a handful of SCOs and 2 can't take cash. I'm wondering why this isn't being fixed. Why it keeps being a problem. When they DO call a guy out to fix it, it breaks again within 2 weeks and then it's another months long wait to get it fixed again.

We got a pallet of bags yesterday, but thanks for telling me how to check when we're getting them!
Click to expand...
My store's SCOs have been really bad in this regard the last couple months, we have 8 but regularly over half of them will not take cash. No idea what would have happened to cause them to suddenly be so unreliable.
 
GRC said:
My store's SCOs have been really bad in this regard the last couple months, we have 8 but regularly over half of them will not take cash. No idea what would have happened to cause them to suddenly be so unreliable.
Click to expand...
My problem is how is it they can adjust the POS to go "ok you will not be charged money for the cash you wanted since we can't give it to you!" but they can't fix the cash problem. If it's a hardware issue that needs to be addressed.

I used to think our maintenance person was just lazy, that they weren't making repair calls because they're 4 minutes away from retiring, but now I'm hearing this is a problem elsewhere. Geez. Fix your sh*t, Target!
 
flow4areasonuno said:
My problem is how is it they can adjust the POS to go "ok you will not be charged money for the cash you wanted since we can't give it to you!" but they can't fix the cash problem. If it's a hardware issue that needs to be addressed.

I used to think our maintenance person was just lazy, that they weren't making repair calls because they're 4 minutes away from retiring, but now I'm hearing this is a problem elsewhere. Geez. Fix your sh*t, Target!
Click to expand...
I watched over SCO yesterday and they were hit or miss with cash all day.

At our store we only have 6 so it can back up quickly.

Also guests ignore the "card or contactless payment" screen.

That screen should just state "No Cash" when it doesn't work.

The whole SCO at my local Kroger is thousand times better.
 
redeye58 said:
After cutting hours so much, people started getting burned out & calling off. Now they can't get enough people to come in & the call-outs are getting worse so more people are leaving 🙁
Click to expand...
Maybe this is why there's been so many new people lately. We had BTS hiring and the new hiring just never stopped. Lot of people leaving I guess. The schedules seem to be thinner and thinner
 
flow4areasonuno said:
Maybe this is why there's been so many new people lately. We had BTS hiring and the new hiring just never stopped. Lot of people leaving I guess. The schedules seem to be thinner and thinner
Click to expand...
A couple of Sundays ago I took a day off but ended up working in the front because I cancelled my plans.

My store thought they could just schedule another TM but shorten their shift by TWO HOURS.

When I showed up to work Monday the priority pulls WERE DOUBLE for a normal Monday.

So my store's management basically screwed up the pull percentages for the rest of the week.

Good job!
 
Dream Baby said:
A couple of Sundays ago I took a day off but ended up working in the front because I cancelled my plans.

My store thought they could just schedule another TM but shorten their shift by TWO HOURS.

When I showed up to work Monday the priority pulls WERE DOUBLE for a normal Monday.

So my store's management basically screwed up the pull percentages for the rest of the week.

Good job!
Click to expand...
My store has been messing with fulfillment hours and keep wondering why pick on time is red.
 
The little things are starting to pile up at my store - things like numerous empty sign holders being left up for days after the signs were removed, reshop being left in wrong places for days (stuff taken to the front does get reshopped), clothing that's fallen off hangers stays on the floor for days. Major things are still getting done, so it's not like we're rolling truck or letting back stock accumulate and transitions & revisions are still getting done on time. But I worry about when the little things start to snowball and get to be a real problem. The store always looks a little messy now because no one has time to zone and keep it neat.
 
flow4areasonuno said:
I'm noticing more mess on the floor too. The ominous word 'K-mart' is flashing through my head because I'm old enough to remember carts of clothes by the fitting room and random clothes on the floor there
Click to expand...

All of our carts of clothes are still managing to stay hidden in the backroom aisles. So far. It is pretty full back there though, gonna spill out to the salesfloor soon. 😳
 
I am main afternoon puller for my department and the gave me 16.5 hours for this week.

Next week it is 20.

I don't really care because I can work the front end.

I am sure that's partly due to me complaining about hours being cut BUT NOT for the morning team who can also work over unlike me.
 
Starting to? By the time I left in the spring everything you decribed plus some had been SOP for several years. Hell, we didn't have paper towels the entirety of the pandemic... 5 ETLs went LOA (ir, quit) in the first three months of this year. One of them twice... brush up your resume
 
KarmaToBurn said:
Starting to? By the time I left in the spring everything you decribed plus some had been SOP for several years. Hell, we didn't have paper towels the entirety of the pandemic... 5 ETLs went LOA (ir, quit) in the first three months of this year. One of them twice... brush up your resume
Click to expand...
Yeah, good idea.

What ended up happening to your store?
 

Users who are viewing this thread

Total: 2 (members: 0, guests: 2)
Back
Top